All guides
Manage your appointments
View upcoming and past sessions, and follow practice policy for changes or cancellations.
Open My Appointments
Sign in and choose My Appointments from the header to see your booking list and statuses.
Read the status
Appointments may show as pending, confirmed, declined, rescheduled, cancelled, or completed. Pending means the practice has not confirmed yet.
Cancel when allowed
Use Cancel on an upcoming booking if it is still inside the cancellation window (typically 24 hours before the session). You and the practice both receive a cancellation email. To reschedule, contact the practice or book a new session after cancelling.
After the visit
When the practice marks the session complete, you may receive an invoice email (service plus any extras sold that day, paid or balance due).